Couples looking for comfort

The bed was exceptionally comfortable,, I slept like a baby after a long day at the wedding. They also had an impressive breakfast spread with real eggs and fresh fruit,. It was a nice surprise to see the staff was so attentive and brought out more food right before the breakfast hours ended, felt like they really cared.

The amenities were comfortable, but the

housekeeping was inconsistent during our stay. The kitchen in our suite was well-equipped and quite handy, yet we experienced delays in room cleaning. Also, the front desk staff were friendly, which brightened our overall experience.

1) Spacious rooms
2) Full kitchen
3) Comfortable bedding

1) Inconsistent housekeeping
2) Frustrating check-in process
3) Subpar breakfast options

It was just a reliable pick for a little getaway in Hamilton with value for price. I enjoyed the spacious suite with a full kitchen that made meal prep easy. Bring your own coffee for the mornings since their coffee options were limited.

The King Studio was spacious, which made it comfortable for my family. Loved that it had a full kitchen, super handy for making meals. But the pillows were really deflated, lacking any support. The swivel TV was a cool feature, letting us watch from the bedroom or living area. Unfortunately, we faced issues with the cable and missed some important games. Overall, I was really impressed with the kitchen and room size, but the pillow situation and TV issues were a downside.

It was just a fine choice for a weekend excursion in Hamilton with definitely value for money. The heated pool was a highlight for my kids, keeping them entertained for hours. Bring your favorite snacks for late-night cravings at the suite since the kitchen is very convenient.

We had a fantastic time using the 24-hour gym and the smart TV kept my granddaughter entertained with her favorite shows. The staff, led by GM Maher Kobeissi, went above and beyond to ensure our stay was smooth and hassle-free.

My kids wished there were more activities for their age group.

i’ve stayed in the area before, but this time was special. the king studio was cozy, and the kitchen made it easy to prepare meals. the staff’s hospitality truly made our honeymoon memorable, going above and beyond to ensure everything was perfect.

internet connection was unreliable.

The stay here had some highlights mixed with a few hiccups. Checking in felt welcoming thanks to a friendly staff member. The suite had a full kitchen and was spacious, perfect for our family gathering. I loved the layout, especially the swivel TV that allowed us to watch from both the bedroom and living area. However, we faced issues with the TV. Cable was largely out during my stay, making it frustrating as I missed an important sporting event despite assurances that it would be fixed. The pillows on the bed lacked firmness, which affected my sleep. I was also surprised that there was no lotion or mouthwash in the bathroom, which is a standard in most hotels. Finally, charging for high-speed internet without it working left a sour taste. I called but got no help in resolving the issue, leading to a double charge after checkout. While the hotel has potential, these aspects need addressing to enhance the guest experience.

We enjoyed the 24-hour gym and the smart TVs were great for unwinding after a day of activities. The staff was friendly and helped make our stay smooth. The location was convenient, making it easy to explore the nearby attractions. If you're into tennis or horseback riding, it's all within reach. Definitely recommend checking this place out!

Unfortunately, my experience with the internet was frustrating. I had issues connecting, even when I tried upgrading for better speed. After checkout, I noticed extra charges for higher speeds that I couldn’t even use. I hope they sort out the internet service soon.

Loved the spacious king studio with a full kitchen! Enjoyed the cozy sitting area and smooth TV swivel. The location was perfect and made getting around easy.

Felt very happy, no reason to complain.